Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Build with Foundra Launch: API and MCP guides

  Connect your tools to Foundra Launch via REST API or MCP protocol. Automate searches, manage listings, and bring launches into your workflow.

Badges and links

• How does the Foundra Launch badge work?

  Display our badge on your website to publish your free listing and earn a dofollow link when your site meets our criteria.

Pricing and payments

• Bundle or done-for-you: which listing suits you?

  Two ways to reach founders on other launch sites, with different costs and effort on your part.

• What does it cost to launch on Foundra?

  Foundra's pricing for launches, profiles, reviews and sponsorships—plus how to pay and where to find your invoice.

• What's Foundra Launch's refund policy?

  Purchases don't come back once paid, except when we remove your listing. Your consumer rights always apply.

• Where do I find invoices and how does VAT work?

  VAT is added where required. Enter your VAT number at checkout or in your billing settings. Invoices arrive by email after payment.

Your account

• How do I claim and verify my company listing?

  Take ownership of your listing and earn the Verified badge by proving you control your domain.

• How do I update my listing after going live?

  Edit your description, tagline, FAQs and links whenever you like. Changes publish instantly when you save them.

• Complete your founder profile to launch your listing

  Your Foundra Launch profile needs to be finished before any listing can go live—here's what we need.

• Managing your email, notices and account closure

  Control your email notifications, update your sign-in address, or request account deletion and personal data removal.

• How do I choose what notices I get?

  Pick your notification channels, frequency and quiet hours to stay connected on your own terms.

• Where to find everything in your Foundra Launch account

  Your account dashboard, listings, profile and settings—where each one is and what you can do there.

Launching

• Can I list in more categories?

  Your product appears in one category free. Add up to 3 more for $5.

• Free listing or paid launch on Foundra?

  Choose between a free listing with a waiting period or a paid launch that goes live straight away.

• How do I relaunch my product with the votes I've earned?

  Relaunch your listing in a later week and keep all the community votes you've already built.

Getting help

• Who can I ask when I need a hand on Foundra Launch?

  Find out how the built-in helper works, how to reach a real person by email, and who looks after Foundra Launch.

Getting started

• How do I get my product live on Foundra Launch?

  Submit your site, complete your founder story, choose your launch pace—then watch it go live.

Community

• How leaderboards work on Foundra Launch

  Three ways to see the strongest launches this week: by community votes, paid contribution, or domain authority.

• How do votes work on Foundra Launch?

  Vote for launches you love. Sign in, follow the rules, and know your vote is real—votes can't be bought.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.